Indian Railway Catering & Tourism Corporation [IRCTC] — No cancellation and no return of ticket

Website:

www.irctc.co.in

PNR no. - [protected] I booked a tatkal ticket in A/C 2 tier from IRCTC website The scheduled arrival of train was 21:00 hrs on[protected] But the train arrived 6hrs late So i decided to cancel my trip In the morning i cancelled the ticket But i did not get the refund After some days i went to a nearby station to ask about cancelling and refund but the person answered that i should cancelled it in the night itself Now the thing how am i supposed to cancel my ticket in the midnight. So i request for the refund of my ticket