Indian Railway Catering & Tourism Corporation [IRCTC] — No catering service provided

Address: Contact No 9830980125, Kolkata, West Bengal

I was travel from Asansol to Howrah yesterday on Satabdi express train #12020. The catering charge was included in the ticket price but no catering facility was given in the train. When asked they replied it will come later but nothing was given till I reach howrah. I was travelling with PNR # [protected]. There was no vendor and train don’t stop sufficient time in the stations to get food. This is a harassment to customer. I want to formally lodge a complaint against IRCTC and request for compensation.