Indian Railway Catering & Tourism Corporation [IRCTC] — no refund

Address:	Hyderabad, Andhra Pradesh, 500003
Website:	www.air.irctc.co.in

Transaction id [protected]

Irctc air..

I have this bookng worth 30, 996..
From hyderbad to phuket

They took the bookng and kept it under process.. Only when i called they tell me the flight fare has increased, so pay additional (Only when i call them they gv me ths info)

I refused to do that n they asked if i want to cancel it and full amount will be refunded. They told okay.
Been a week and no refund yet.

They ll lift ur call once in 3-4 hours..

Worst customer care..

Suresh prabhu sir should look into this

And please resolve my issue soon..

Please improve customer service