Indian Railway Catering & Tourism Corporation [IRCTC] — No refund for my failed try for tatkal

Address:Thiruvananthapuram, Kerala

My irctc ID is vishnunk23.

I have tried to book train ticket from shornoor to trivandum on 7th may 2016.
For the first time try, 714 rupees was deduced and ticket was not booked. I got transaction ID and I believe it will going to be refunded. But for the second attempt, 374 rupees was deduced and no transaction ID was provided and can not find any further action for refunding my money.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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