Indian Railway Catering & Tourism Corporation [IRCTC] — Non delivery of parcel

I had booked a parcel containing 2 packages from New Delhi to ernakulam (ERN) with reference number :[protected] on the 15th of December 2021. Even after 2 weeks the parcel has not yet arrived at the destination and iam desperately in need of it as it contains some of my books which are needed for an upcoming examination.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Dec 31, 2021
Updated by Adv.Keerthana Nair
Tracking details as on 31st December 2021 at 1:13pm

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