Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — non receipt of refund of deducted amount rs 3365/ in case of failed transaction.

montu10dec

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi
Website:	IRCTC

While booking my ticket thro. Irctc website on 1st may2018 from rajdhani express for karwar to h. Nizamuddin (Date of journey[protected] transaction was failed but amount of rs.3365/ was immeditely deducted
From my account just after clicking'submit' (After completing all payment formalties thro. Debit card) without generating pnr number. Inspite of clear
Statement in irctc website that in case of failed transaction refund will automatically be credited within 3-4 working days, my refund of rs 3365/ not yet been credited in my account. Kindly look into it &arrange to send it at the earliest.
Regards

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

nagendra cv

from Kaikalur, Andhra Pradesh

After entering passenger details, clicking on done, page again went back to new booking page.this is the issue from 5 days.i re installed the irctc app.then also the same issue.