Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — non refund of reservation chg rs 2225.90

SabitaS

from Delhi, Delhi

Address:	712245
Website:	IRCTC online reservation

I reserved two berths for gaya jn to howrah jn of 12314 sealdah rajdhani for 15 nov 2017 by online irctc.
I have paid rs. 2225.9 through ubi bank debit card vide transaction id no [protected] dt 09 oct 2017, which was not communicated (No tickets issued by irctc) and the above amount was debited from my a/c. Rs. 2225.9 was debited from my account (Ubi statement of a/c are attached) and also the message was received from ubi bank after debiting the amount that "your uni ac xx3916 is debited by rs. 2225.9 on[protected]:13:55 at irctc. Clear ac bal rs. Xxxxxx. Failed txn reporting-goo. Gl/4g2ww3. I was requesting irctc rapidly to date, but they have not refunded the said amount to me till date. With thanks and regards
Sabita sarkar

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Oct 23, 2017

Updated by SabitaS TILL I HAVE NOT RECEIVED THE AMOUNT OF RS. 2225.90/- FROM IRCTC.

Dec 13, 2017

Updated by SabitaS Thanks for the reversal of the amount of Rs. 2225.90/-. I have been refunded the said amount. Thank you very much for the same. The amount was refunded at ser No 19 at A/c statement attached with this.
With thanks and regards,
Smt Sabita Sarkar