Indian Railway Catering & Tourism Corporation [IRCTC] — Not able to cancel ticket and did not get refunded.

Address:462023
Website:www.irctc.co.in/eticketing/loginHome.jsf

I have booked a ticket PNR [protected]. and then I have cancelled it. The status was cancelled in newly opened window, then I closed it and logged out. Again when I logged in the status was booked only, I did same thing as mention above and status was cancelled. Again after few days status is Booked only and journey date is passed away. I need refund for that.
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Jul 11, 2017
Updated by MD ASHRAF.
Hello Sir/Madam,

Can you please help me.
Complaint comments 

Comments

I tried to book a ticket for train number 16787 using debit card.but when I made payment it shows transaction timeout and amount is credited.so kindly refund my money

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10798
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information