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Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — Not Getting Lower Berth (Senior Citizens)

Address:A/90, Krisnadham Society, Vasana Road, Vadodara - 390007

We 4 senior citizens are traveling on 23.02.2023 from BRC to NZM by AK Raj (12951) booked tickets in Second AC could not get lower births inspite of age mentioned (PNR [protected]). All the travelling members having knee problems and not able to climb up.

Similarly while returning from NZM to BCR on 28.02.2023 by AK Raj (12054) also we could not got lower births (PNR [protected]) inspite more number of seats were there while booking. How railway can help us in both the cases? What could be the ru;les for senir citizens then?
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