Indian Railway Catering & Tourism Corporation [IRCTC] — Not informing to about cancellation tickets history before train leaving

Address:

Khammam, Andhra Pradesh, 507117

Pnr no: [protected] train no. & name: 12792/secunderabad ex quota: general (Gn)
Transaction id: [protected] date & time of booking: 07feb2016
09:09:29 hrs class: sleeper class (Sl)
From:allahabad jn(Ald) date of journey:02apr2016
To:kazipet jn(Kzj)
Boarding at:allahabad jn(Ald) date of boarding:02apr2016
Scheduled departure:02apr2016 2048

I booked on 7th february 2016 from allahabad to kazipet, i got rlwl 11, 12, 13, 14 nos. After two months there is no change of waiting list nos. And more i have not informed about tickets confirmation. When ever we shown the chart there is not confirmation of our tickets. I dont know what is the my tickets position. At least u have inform our tickets position to us, because we are waiting from last two months. U must sent our tickets position before 3 to 4 hrsof leaving train is very useful. We very much hurry and got inconvienence. 8th february i booked another two tickets they were confirmed. I dont know what is going on your irctc system. Why should u shown rlwl, it is useless. Just simple u put regretted. Any have if ticket is not confirmed minimum courtesy to inform us. We got more inconvenence with irctc.