Indian Railway Catering & Tourism Corporation [IRCTC] — Not refunded for past three months

Address:	Chennai, Tamil Nadu, 600015
Website:	IRCTC

My SBI IRCTC user id : ANANDI1974

I am holding SBI IRCTC Credit card

I attempted to book ticket on 13th January - Chennai to Salem - using my above credit card and amount is debited - INR 2, 705.64. But ticket was not issued

(Hence I tried again and booked another ticket using payment option "redeem"...and waitlisted ticket was issued - PNR No. [protected] Transaction ID: [protected] for amount INR 2, 605.80)

Today, I checked my credit card statement and found that INR 2, 705.64 is debited and it is not credited back in my account. When I contacted SBI they told the payment is processed vide transaction no. 017998 and requested to contact IRCTC. Please find attached the SBI statement for your kind reference.

I am chasing & following IRCTC past three months. yet to get refund..

my phone no[protected]