Indian Railway Catering & Tourism Corporation [IRCTC] — Not Refunding WL Tickets Amount to Bank

Address:560037
Website:www.irctc.co.in

Hi, I have booked a ticket for three, one for myself and another two for my parents (both aged above 65), while i booking the WL was WL, 5, 6, 7 but once the chart prepared, only my ticket got confirmed and my parents tickets were W/L 1 & W/L 2. I was shocked to see the carelessness of IRCTC officials. Forget all the rules, how come you can confim only one ticket and put the other 2 in WL when both of them are elderly. I underwent serioud trauma in trying to cancel or File TDR because at that time, i was not able to do because of internet issues, but i did after reaching my destination the other day thorugh bus. While i applied for TDR, it asked me to cancel, when i went to cancel, it said the cut off time is over. I contacted IRCTC carew, however received reply after 14 days asking me to read some goadammn rules PDF and while i asked again, they said to contact Delhi office (am in Bengaluru) or get a certificate from Train Superindent that i did not travel in the train. See how irony, I decided that railways have swallowed my hard earned money, hopefully atleast using this amount, clean railways stations premises and give good service. I have donated 1350 to railways. This is a public notice to all.
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information