Indian Railway Catering & Tourism Corporation [IRCTC] — Not yet received the refund

It is about seven months, i have not yet received the refund of the cancelled trains, i booked the tickets online.:-

1) pnr no.[protected], dt.10/12/2019, train no.12424, ghy to dbrt.
Name of the passenger : pranab dam kanungo. Age : 67 years.

2) pnr no.[protected] dt. 11/12/2019, train no.12424, ghy to dbrt.
Name of the passenger : pranab dam kanungo, age : 67 years.