Indian Railway Catering & Tourism Corporation [IRCTC] — Online Ticket Booking

Address:	Mumbai City, Maharashtra, 401105
Website:	IRCTC

Oday morning I was trying to book the tickets for myself, my wife and my son for the journey dated May 13, 2017 from IRCTC website. I logged in correctly at 8:00 am in the morning and when I started my booking 300 seats were available for booking. I completed the whole process of payment but to my surprise twice my account was debited but my ticket was not confirmed by IRCTC. If the same was confirmed first time I would have got the confirmed ticket. Due to the failure of IRCTC I have got waiting list tickets. By the time ticket was booked in third attempt the ticket went into waiting list of more then 75. I fail to understand that how quickly all this tickets get sold and the genuine travellers like me don't get any tickets but the agents get all the tickets. It shows that there is something fishy with IRCTC & Agents.

Reference No. of both the deductions from my Bank Account are as follows; Within few seconds all the tickets get sold. There is some big fraud going on with ticket bookings. Request you to provide me with the confirm tickets and refund my balance for the other failed bookings.

13 Jan 2017 [protected]-IRCTC_NEW [protected] 13 Jan 2017 11.50
13 Jan 2017 [protected]-IRCTC_NEW [protected] 13 Jan 2017 1, 770.00
13 Jan 2017 [protected]-IRCTC_NEW [protected] 13 Jan 2017 11.50
13 Jan 2017 [protected]-IRCTC_NEW [protected] 13 Jan 2017 1, 770.00
13 Jan 2017 [protected]-IRCTC_NEW [protected] 13 Jan 2017 11.50
13 Jan 2017 [protected]-IRCTC_NEW [protected] 13 Jan 2017 1, 770.00