Indian Railway Catering & Tourism Corporation [IRCTC] — Online ticket booking

On 02/11/2020 I booked a ticket from Howrah to Cuttack through Net Banking. In first attempt after final submission an error message displayed and no ticket was booked.
Further I tried to book another ticket and it remained successful.
No debit message came over my mobile.
While checking my account transaction I find that my account has been debited for failed transaction also. i.e my account has been debited twice for Rs.2192.69 though I booked only one ticket.
I request you to look into the matter and refund the amount of Rs.2192.69 debited for failed transaction at the earliest.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
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    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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