Indian Railway Catering & Tourism Corporation [IRCTC] — online ticket booking transaction failed

Address:Vellore, Tamil Nadu, 635814

Respected sir/madam,

I was booked ticket from sbc to ab using my netbanking from hdfcbank, but i was get message has a transaction failed unsuccessful.
After that i checked my account there was deducted my balance of rs. 220 on 04/oct/2017 still not refunded.
Reference no : irctc_cris ref-01/10/17-[protected]

I am trying to calling irctc's helpline number but there is no response.
What should i do.
Please help me.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Dear Customer,

I request you to share your account/card no and registered contact details, complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Account no : [protected]
Contact details : [protected]

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