Indian Railway Catering & Tourism Corporation [IRCTC] — pantry food quality and very high price against normal price

I was traveling from mumbai to howrah by howrah mail superfast express (12809), i ordered regular veg meal for lunch but was shocked that i was charged rs90 but according to irctc food catering chart it's only cost rs50. Even after getting the meal curd and water bottle was missing and they didn't even provide. The quality of food was pathetic and tasteless. Standard of rice was very bad looks like 3rd class quality. Even though they provide two types vegetables but chappati were missing too. And after enquiring and showing the irctc menu they said we provide you two types of veggies and lit bit more rice so that adds upto 90 rupees. So plz looks into this case and act on pantry vendors.
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10798
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information