Indian Railway Catering & Tourism Corporation [IRCTC] — pathetic ticket booking system irctc

Address:

110025

Rollout of new irctc ticket booking site is pathetic tried booking in tatkal quota for 3 times every time money got deducted but ticket was not booked, 13000 is deducted from the bank but ticket was not booked, i know it will be reverted back to the account but there is highly inconvenience caused due to this. The errors on the site are absurd like captcha code is not correct for every time i am entering the valid and correct captcha code, selecting the train and click on book notification shows site is down / unreachable, session getting timed out, page getting expired a lot of bugs in the site and very pathetic experience.

Railways is calling this as nget "next generation ticketing system" but literally it is third class experience and the older site was very good and efficient system...

Railways is just sucking the passengers...