Indian Railway Catering & Tourism Corporation [IRCTC] — payment not received my account

I did not receive my refunded amount of irctc. My rail ticket got cancelled due to covid 19 outbreak. It was refunded by irctc's end but zaap pay did not refunded it.

Details of the transaction:

Pnr number : [protected]
Date of cancellation of e-ticket : 15.04.2020
Refund amount: 2630.00
Transaction id:-[protected]
Refund id:-[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
May 01, 2020
Updated by aayushideal
I did not receive my refunded amount of irctc. My rail ticket got cancelled due to covid 19 outbreak. It was refunded by irctc's end but zaap pay did not refunded it.

Details of the transaction:

Pnr number : [protected]
Date of cancellation of e-ticket : 15.04.2020
Refund amount: 2630.00
Transaction id:-[protected]
Refund id:-[protected]

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10797
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information