Indian Railway Catering & Tourism Corporation [IRCTC] — payment not received when my transaction failed from irctc

Address:

chennai, 600001

I tried to book irctc ticket on 10 aug '19, amount is debited from my account when booking failed but i cant get my amount till now.

Below having my transcation details. Please get back to me if you need more info on this.

Transaction date : 10 aug '19

Transaction description : inb/[protected]/zaak epayment services pvt.
Ltd./

Thanks
Ramprasath.