Indian Railway Catering & Tourism Corporation [IRCTC] — phone numbers provided for customer care are not in use

This is really shocking that the numbers provided in the official website for customer service are not in use. It is a fact that most of the people in our country use irctc to book their tickets.in such case, irctc should be more careful about their correspondence with their customers. But there is no proper channel to correspond with irctc. Such a bad service provided by irctc.
Please provide appropriate phone number and mail ids for proper correspondence.
Thank you
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    Indian Railway Catering & Tourism Corporation [IRCTC]
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information