Indian Railway Catering & Tourism Corporation [IRCTC] — problem while ticket booking

Address:Kannur, Kerala, 670002
Website:IRCTC

I have tried to book a train ticket from and it was not reserved, but cash got debited from my account.
Transaction id: [protected]. Transaction details shows that pending from bank end. This is for the second time happening like this. While booking for tatkal tickets irctc website seems to be very slow now a days and note getting access to the account sometimes.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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