Indian Railway Catering & Tourism Corporation [IRCTC] — Railways not refund my ticket fair pnr no-[protected]

Address:	Jalandhar, Punjab, 144005
Website:	IRCTC

To,
The chief commercial manager ( refunds )
Dear sir,
I would like to submit a tdr case pnr number [protected], it is submitted that the scheduled train was diverted on the date of journey i.E.[protected] due to jatt andolan
I call the customer care so many times but there was no information available even from jalandhar cantt ( jrc ) railway station, which was the boarding station. Due to jatt agitation, all trains to destination station i.E. Rohtak ( rok ) were getting either cancelled or diverted..
The said journey never took place and the passengers not even made an attempt to board the train.
It is therefore humbly submitted that 100% refund should be paid as no service was utilised rather it was an inconvenience to the passengers due to train getting diverted.
Thanks and regards
Anurodh jain