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Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved]  Indian Railway Catering & Tourism Corporation [IRCTC] — Reason for Repudiation/rejection: Invalid TDR Timestmap : DELAY.

Two PNR Number [protected],[protected]

Train Kerala Express: 12626

Boarding Station: Palakkad Junction

Right time: 1352 hours
TDR filed on 17 July 2040hrs
Delay: By more than 9 hours, reached the station at 2300hrs.

These two are valid TDRs which was repudiated for no reason. Please look into this matter.
The delay costed me an additional travel day, separate bookings, and now no refund for the money.
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Aug 22, 2023
Complaint marked as Resolved 
They provided no resolution and I am still waiting for them to refund the money.
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

There is no resolution for several weeks now. Can you kindly update me?
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Praveen Jayadevan's [Complaint's author] reply, Aug 22, 2023
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