Indian Railway Catering & Tourism Corporation [IRCTC] — Refund against incomplete transaction

Address:	Chhindwara, Madhya Pradesh, 480001
Website:	IRCTC

Dear sir/mam'

I would like to inform you that on 19/01/2017 I was booking my ticket through IRCTC.
My balance got deducted from my account but my ticket was not booked.
So on next day I called IRCTC costomer care, they told me that I will get my money within 4 working days, but as on today I didn't got my money back.
I am sending you all the details of my transaction along with this mail.
Please look the matter carefully and resolve it as soon as possible.
Transaction id- [protected].
Date of booking- 19/01/2017.
Bank transaction id- RECOM/PRCR/[protected]/[protected]
TIME-14:34.
Amount:rs 2679.34
I am sending you also the hard copy of bank, mobile Massage details and IRCTC details.
Please find the enclosed attachment.

Thanking you

Narayan Mandal
mob no [protected]