Indian Railway Catering & Tourism Corporation [IRCTC] — refund amount not received after 20 days

I had cancelled the ticket on 26.10.2017. And amount of 1695 has to be credited to my account. But after 6 days also it is not done.in the website it is showing refunded on 26.10.17 and bank name as payumpp. Details as below,,

Transaction id - [protected] amount 540/- rs.
Refund id - [protected],
Transaction id - [protected]amount 620/- rs.
Refund id -, [protected]
Transaction id - [protected]amount 280/- rs.
Refund id -, [protected],
Transaction id - [protected]amount 660/- rs.
Refund id -, [protected] total amount 2100/-rs. Only

Please look into the matter.
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