Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — refund amount rs3825.00

octalifesciences

from Lakhimpur, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh, 226016

Dear Sir
I have purchased tickets 8th may 2016, train no 12358, ASR KOAA EXP. from Lucknow to kolkata.
The said amount has deducted from BANDHAN BANK MY transaction id was [protected]. A s per their guidelines fro IRCTC have send mail have not received any reply or refund my said amount.
what would be next step for refund. I have already contacted customer care of IRCTC NEW Delhi. As per their instruction i have already send a mail for refund the said amount Rs 3825.00 they have asked for bank statement which i have already send, no action has taken for refund my amount.
Goutam Sarkar
Lucknow [protected]

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.