Indian Railway Catering & Tourism Corporation [IRCTC] — refund and full refund not received from irctc even after cancellation of rail tickets

Address:OFT, QTR NO 405B, TRICHY-620016

I have booked tickets and cancelled tickets accordingly before railway circular of full return owing to outbreak of covid 19.
This i have done because of avoid contamination.
But it has been come to my notice that refund amount against each tickets including retiring room has not been credited in my account although i cancelled all the tickets more than 10 days back.
Now, as per recent circular of policy, i supposed to get full amount.
Request to do needful accordingly and reply the present status as per following tickets.
The followings are the details of the tickets: —

In details

13
Apr 2020
Cancelled
Pnr number : [protected]
Cancellation id : [protected]
Train name : jan shatabdi ex
Train no.: 12083
Tiruchchirapali (Tpj) coimbatore jn (Cbe)
Cancellation date : 23-mar-2020 14:57:38 hrs
Booking amount : 1395.0 + 35.4 = rs.1430.4
Refund amount : 825.0 your reply: —

Thursday
16
Apr 2020
Cancelled
Pnr number : [protected]
Cancellation id : [protected]
Train name : uam mtp passr
Train no.: 56137
Udagamandalam (Uam) metupalaiyam (Mtp)
Cancellation date : 23-mar-2020 14:58:45 hrs
Booking amount : 435.0+17.7 = rs. 452.7/-
Refund amount : 255.0 your reply: —

Friday
17
Apr 2020
Cancelled
Pnr number : [protected]
Cancellation id : [protected]
Train name : jan shatabdi exp
Train no.: 12084
Coimbatore jn (Cbe) tiruchchirapali (Tpj)
Cancellation date : 23-mar-2020 14:59:14 hrs
Booking amount : 1395.0 + 35.4 = rs. 1430.4
Refund amount : 825.0 your reply: —

*retiring room booked from 16/04/20 : 2000 to 17/04/20 : 0800
Transaction id: [protected]
Rr ref number: cberr1755955
Date of booking: 12/02/2020 12:16:05
Room no. Dr1/ double/deluxe
Paid: rs 713.0+85.56+20=rs 823.0 your reply: —

D c kar
[protected]
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