Indian Railway Catering & Tourism Corporation [IRCTC] — Refund for Ticket not received

Website:

www.irctc.co.in

Hi,

Refund not received yet, its been more than a week .Already raised a : ticket ID: [IRCTC #4934588].
I have booked 2 tickets from MAJN(Mangalore Jn) to NK (Nasik Road ) for date : 16/05/2017, and booking date is[protected] . Payment done trough Internet Banking of ICICI bank : PAyment ID for eazypay.icicibank.com is :[protected], I did not get any ticket because transaction expired on final page where i enter the IRCTC user id and password on last step. So i have already booked ticket again, but i need my 1160.00 INR refund in my account for which i have not received the ticket .

My IRCTC User ID :kiran_1303
Contact Number : [protected]