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Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — refund not credited into my account (error while booking : pending from bank end)

Kindly have a look on this complaint and do the necessary steps to credit back the amount deducted from me.

In website it says: "since your ticket has not been booked, the amount deducted from your account/card/wallet etc, will be refunded back automatically in 3-4 working days."

Its been a month and no process has done.

Transaction id: [protected]

Payment transaction id : p2002071127432227915433

Ernakulam town (Ern) trivandrum cntl (Tvc)

Transaction date: 7 feb 2020

Transaction amount: 442.7

Payment status: pending from bank end

Failure reason: no response from bank

Train name: trivandrum exptrain number: 12695
Boarding station: ernakulam town (Ern) date of boarding: 09
Quota: tatkal (Tq) class: sleeper class (Sl)
No. Of adults: 1no. Of children: 0
Bank name:refund id: [protected]
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Mar 08, 2020
Updated by Midhun C and here is the payment receipt by application during booking

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2 Comments

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Comments

Booked a train ticket in 18646 (East cost Express) on 23/04/2020.
However, it shows "pending from bank end" till now. I have used Credit & Debit cards / Net Banking / Wallet / UPI (powered by Airpay) pay and payment was successful 2 days before. Status is not still clear, so i can not book another ticket.so please resolve my issue.

Reply
Dear sir,
Irctc has not refund my partially booked tickets with booking txn ID [protected] and refund seq ID [protected]/[protected].
despite of many mails and calls made no one is responding and no money has been refund so far.
out of 3 tickets booked only one ticket amount was returned.

Reply

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