Indian Railway Catering & Tourism Corporation [IRCTC] — Refund not credited to bank

MY REFUND NOT SENT TO BANK ACCOUNT HERE ARE DETAILS
"Transaction ID[protected]
Transaction Date29 Mar 2024
Journey Date18 May 2024
Boarding Statio
nNEW DELHI (NDLS)
QuotaGENERAL
Ticket TypeE-Ticket
Booking Amount₹ 2528.6
Refund Details
Refund ID[protected]
Refund Status
SENT_TO_BANK
Bank NamePay using BHIM (Powered by PAYTM ) also accepts UPITravel Insurance Refund Amount:₹ 0.0
Refund Amount₹ 1935.0
Remarks: Refund amount has been sent to your Wallet/ Bank/ Travel Agent’s A/c"
BUT NO AMOUNT IS CREDITED TO MY BANK ACCOUNT.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
 
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
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    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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