Indian Railway Catering & Tourism Corporation [IRCTC] — Refund not done

Address:New Delhi, Delhi
Website:irctc.co.in

Dear sir,
There has been an issue with my refund of Rs 2030 in my bank account.
I had made a cancellation of ticket on 29th of November, 2016 (PNR : [protected]).
I was supposed to get a refund of Rs 2030 within 4-7 days. Whereas my status on the site shows amount sent to bank but I have gotten no such amount on my bank account. Please take into consideration my problem. I have tried to call on customer care service but it charges my balance and no one responds.

Txn id : [protected]
Ref id: [protected]
User id : megawesome
Phn no. [protected]

Bank acc details :

Name : SHOUVIK MITRA
Acct Number :[protected]
Bank IFSC : DBSS0IN0811
MMID : 9641409
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

I have booked my ticket through IRCTC they hav deducted the journey ticket amount, but i havn't received any confirmation related with the transaction, and their coustomer care number is also not reachable..the service of IRCTC is very poor in coustomer care service, so please help me out from this prob.

Till now my money has not been refunded, please refund my amount.

Transaction id: [protected]

booking failed but amount has been debited from my account.

Payment settled.

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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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