Indian Railway Catering & Tourism Corporation [IRCTC] — refund not done yet

Address:	560068
Website:	www.irctc.com

I tried booking a ticket from hatia to yesvantpur on 17/12/17 at 13:18:59 in which i did the payment through the bhim app. I approved the payment request. The payment was done burn ticket wasn't booked. When i contacted the irctc customer care they said money refunded within 3-7 days. It has been more than a week today but money not yet refunded. The bhim transaction id is[protected]. There was no booked ticket history so couldn't give booking transaction id. I request you to kindly look into the matter urgently. Thank you.