[Resolved]  Indian Railway Catering & Tourism Corporation [IRCTC] — refund not received even after 10 days

I've tried to book a ticket using irctc but my ticket has not been booked under transaction id [protected] but payment has been deducted,
Due to network failure i was taken back from the site but hence payment deducted and it's been more than 5-6 woking days still i've not yet got the refund, but the site says they will give it automatically in 3-4 days bit this irctc is fraud, they takes my money through netbanking on payment gateway but sonce my ticket hasn't been booked they'd have to refund my amout but they have not yet refunded any amount..