Indian Railway Catering & Tourism Corporation [IRCTC] — Refund not received for TDR

Address:

233231

I booked a ticket from NDLS to MDU: 16688/NAVYUG EXPRESS, date of boarding : 02-Dec-2016 from New Delhi, but the train got delayed by more than 3 hours so I have filled TDR for it.

Since the train delayed by more than 3 hours, as per the railway rules, i should get refund but till today I have not got any refund of the total price.

Please check and let me know the reason behind.

Cancellation ID : [protected]
Train No./Name: 16688/NAVYUG EXPRESS

PNR No [protected]

Date of Journey: 02-Dec-2016

Ticket Amount:855.0

TDR Filing Date: 02-Dec-2016 16:29:48 HRS

TDR Status CR Registered

Registration No:[protected]

TDR Zone: SOUTHERN RAILWAY (SR)

Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled.

Thanks,
RAJESH K GEERI
PH: [protected], [protected]