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Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — refund not received on irctc

Address:339-Vedant, 440026

I had booked a ticket on 05-04-19 but the transaction had failed... The money got deducted but still havent received it back yet... I used debit card.. Its been 15 days till now... The refund status shows pending from bank end and no reaponse from bank... I had booked two tickets simultaneuosly and now cant find which one was the transaction in which the money got deducted.. I am posting the screenshot of the two transactions here.. And the message that the money got deducted.. There is no transaction id on bank passbook too.. Please help
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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