Indian Railway Catering & Tourism Corporation [IRCTC] — refund of cancelled train ticket

Address:	Nizamabad, Andhra Pradesh, 503001
Website:	[email protected]

Sir i got clear message on 29 august 2017 at 5.12 pm, the particular train 17057 has cancelled for journey date 30 aug 2017 due to unavoidable circumstances, then i did wait for 3 days for refund of amount.

Later when i mailed regarding refund, came to know that the train has not cancelled but diverted from other station.

There was no information regarding diversion of train to me but cancellation.

We went through bad experience as the train cancelled and travelled through another mode of transport.

When asked to refund the amount informing to file the tdr.

Now it is 6th day, we are unable to file tdr as the cut off time is 72 hours.

We request kindly help regarding my refund and further process.