Indian Railway Catering & Tourism Corporation [IRCTC] — Refund of waitlisted ticket

I booked the ticket with PNR: [protected]
from Jaunpur (JNU) to Anand vihar terminal (ANVT) for 25th feb for two passengers Rajita Singh and Rituza Singh and the status was wl/12 and wl/13. After the chart preparation passenger 1(Rajita singh)status was Rac and passenger 2 (Rituza Singh) ticket status was waiting.
Rituza couldn't board the train as it was waiting.As per IRCTC provision the unconfirmed ticket amount should be refunded after the train completes it scheduled journey but the amount hasn't been refunded to my account.