Indian Railway Catering & Tourism Corporation [IRCTC] — Refund on cancellation not according to the refund rules of irctc

Address:	110001
Website:	irctc.co.in

Sir,
I cancelled my ticket for
Train no./name:02171 / jat suvidha spl
Pnr no: [protected]

Date of journey:06-may-2016
Date of cancellation:05-may-2016 12:17:21 hrs
Cancellation id : [protected]
Which is 24hrs before the departure time
.
Refunded amount was : 1930.0 /-
Booked amount was: 3870.0 /-

50 % of the total cost has beed deducted
According to refund rules of irctc : "for cancellation of confirmed tickets less than 24 hrs and upto four hours before the scheduled departure of the train, the cancellation charges will be 25% of the total fare paid by you"

Kindly please look into it,

25% more has yet to be refunded that is : 967.5 /-