Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — refund yet to be credited

Vivekanand4876

from Vijayawada, Andhra Pradesh

Address:

846004

I cancelled a ticket on 8th of october with cancellation id of [protected] with refund of 3660. The status on irctc website shows sent to bank paytmsdk. I ak yet to get the refund. Please look into the issue and refund the amount. I am also attaching the screenshot of the transaction. My email id is [protected]@gmail.com and the account to be credited is [protected], bank of baroda, ifsc code is barb0donard.

+3 photos

Was this information helpful?

No (0)

Yes (0)

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Oct 13, 2017

Updated by Vivekanand4876 Please look into my credit. It is yet to be credited. I have cancelled the ticket on 8th october and it is yet to be credited. Please look into the attached screenshot and kindly resolve the issue

Oct 17, 2017

Updated by Vivekanand4876 I cancelled a ticket on 15th of october with cancellation id of [protected]. The amount to be refunded is 1255 rs. The status of the refund shows sent to paytmsdk. This mode of refund always takes multiple complaint to get the credit. Please credit the amount on the priority basis. The amount is to be credited in account no [protected], ifsc code is punb0010800. Darbhange tower branch. I am attaching the screenshot of the status at irctc.

Oct 21, 2017

Updated by Vivekanand4876 I am yet to receive the refund of 1255 rs. It has happened continuously that refund gets credited only after multiple complains.please improve your services. I have to uninstall irctc app and in future i will book only from website. Paytmsdk refund mode is the worst feature of keeping refunds in bank and earning interest on it and fooling the customers. Refund the amount 1255. Else i have to go to social websites.

Oct 21, 2017

Updated by Vivekanand4876 The status shows refunded but my bank account dont. Look into the matter and refund my amount

Oct 23, 2017

Updated by Vivekanand4876 How long will it take to refund rs1255. I have lodged 3 complaints so far without any effect. What kind of service is this? If you can not resolve the issue then why have you opened this site?