[Resolved]  Indian Railway Catering & Tourism Corporation [IRCTC] — Refusal of TDR without reason

Address:New Delhi

Dear Sir, This is reg PNR No. [protected].. 2 Tickets, Class 1A.. Rajdhani Express NNA to NDLS.. We received sms The train was late by 12 hours.. We waited for 3 hours and ladies were travelling alone so could not stay at station overnight as it was remote station.. We paid almost 9500 for 2 tickets..So filed TDR passengers not travelled and train late more than 3 hours with ref No. [protected] which was rejected by IRCTC and the reason for rejection was given as NULL automatically which was unfair..Request you to pls process the TDR urgently and refund the amount.. Regards
Contact- [protected]@hotmail.com
[protected]
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Sep 2, 2022
Complaint marked as Resolved 
After complaint here, TDR request was accepted by IRCTC in a week and then submitted to railways.. and 2 months after that have finally received the refund.. Thanks
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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