Indian Railway Catering & Tourism Corporation [IRCTC] — Regarding Delay in REFUNDS

I have booked ticket with PNR no- [Protected] on 6th NOV and today's date is 20th NOV still I haven't received its refund even after several emails. This was Tatkal waitlisted Ticket (TQWL) which remain in waiting after chart preparation and was cancelled automatically.

I have booked again Tatkal ticket which after booking is not confirmed and went in TQWL. So, I cancelled this one but still its Refund will be another challenge for me. And its PNR is [Protected] and I want IRCTC to refund atleast as per it writes "6-8" business days.
Please help as soon as possible by refunding my money for boths the tickets "PNRs". And it should be flashed with message as credited automatically at source from where amount is debited.