Indian Railway Catering & Tourism Corporation [IRCTC] — regarding refund of my irctc journey

Address:Rajkot, Gujarat, 360002
Website:IRCTC.CO.IN

I booked ticket of rajkot to mumbai, but train leit by more than 3 hour & as per rules if any train leit more than 3 hours, they must refund full amount, so i filled tdr for refund but irctc not refund my amount plz help me, my detail as follows...

Ticket details
Transaction id : [protected] pnr no. : [protected] train no. & name : 19218 / sau janata exp
Date of booking : 14-jul-2017 class : sleeper class quota : general
Date of journey : 15-jul-2017 from : rjt to : bdts
Boarding at : rjt date of boarding : 15-jul-2017 reservation upto : bdts
Scheduled departure : 15:33 hrs insurance (No. Of psng) : 1

Passenger details
Sl. No. Name age gender status coach seat / berth / wl no
1 kuldip rathod 27 male rlwl 5

Fare details
Distance : 727 km
Ticket fare : rs. 380.00
Service charge : rs. 0.00
Travel insurance premium (Inclusive of service tax) : rs. 0.00
Total fare : rs. 380.00 *
+1 photos
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dirty toilets, very unhygenic and no water. Uncomfortable to travel with kids on this train (chalukya express ) tirunelveli to dadar.
Please delete my irctc account
I have not received an email address OTP still, I have applied for many times. My email address is www.[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information