Indian Railway Catering & Tourism Corporation [IRCTC] — Regarding TDR refund

Address:	New Delhi, Delhi
Website:	irctc.co.in

I had filled a tdr case against PNR [protected] and I had mentioned the reason that train was cancelled. JOurney Date:[protected] and train was cancelled on that day train number:-12150. But railway had regretted my case and they had given reason that ''train was not diverted'' I had mentioned that ''train was cancelled''.then why they replying that ''train was not diverted''. And i had not got any refund of that till now. I had sent many mails to TDR department of irctc and also the care department of irctc they always giving me a ticket id and when i am calling them they always said me that to wait or asking me proof of train cancel.