Indian Railway Catering & Tourism Corporation [IRCTC] — Regarding tran cancelled and Restore

Dear sir,
I have received tran cancelled massege train no 12156, and after two days received restored massege.
When I filled TDR before 4 hour, he gave error message "TDR file 30 minutes before departure", and than I filled TDR, 30 minut before than he shown error msg " TDR file before 4 hours.
I also many times complaint e-tickets & care mail id in IRCTC but he not provide any solution/ refund
My PNR no is [protected].
Contact no [protected]
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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