Indian Railway Catering & Tourism Corporation [IRCTC] — Request for refund of extra charged amount

Website:

www.air.irctc.co.in

Dear sir/ Madam,
This is to inform you that we have Booked a flight ticket from Varanasi to Hyderabad vide PNR Number GPBWQW booked against Transaction id: [protected] on 30/10/2022. In this transaction Extra amount of Rs.1500/- hasbeen Charged for an add-on seat (1A) in front Row, but unfortunately that seat was not allotted to us. During the Web check in process we selected another seat (19A) hasbeen booked against Transaction id: [protected] and Paid related amount of Rs.1200/- on 01/11/2022. Then i requested several times Through Mail & Contacted Customer care for refund the extra Charged amount of Rs.1500/- which was Charged during ticket booking. but There is no responce from the service Provider. Hence i request you to Interfere in this matter and do the needful.

Transaction copy attached for your reference.

Thank you
Chiluka krishna
[protected]@gmail.com
[protected].