Indian Railway Catering & Tourism Corporation [IRCTC] — Retiring room booking

Booked retiring room selecting check in and check out time same as 17.01.2023 and paid the amount. But on receipt of the confirmation after booking the time slot was 16.02.2023 19:00 hrs to 17:02.2023 7:00hrs. The train departure time was 21:00 hrs from Palghat station and reaching at trivandrum next day morning. Even before the commencement of the journey retiring room booking time started at destination station!!!. We could use the room only for 1 hour because of this. What sort of service IRCTC is providing? Normally a day starts after 00:00 hours but for IRCTC a day starts from 19:00hrs??? 855 rupees were gone for nothing with this booking, really the website and system of IRCTC are maintained by insane people? For what you are cheating people like this? Better than this is theft!!!
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
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    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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