Indian Railway Catering & Tourism Corporation [IRCTC] — shriram insurance agency not sending pa certificates before the date of journey

Dear sir,
I hereby by attached my pnr number., my date of journey was on 7 aug 2017 on 5:45 pm from jalgaon and i arrived at lalitpur today ie 8 aug 2017 at 3:40 am. And shriram insurance company send me pa certificates massage and links to add nomination today at 2 pm and no any pa certificates intimated earlier ie. Before journey.
Please note above and take action immediately so that travelers can't face problems if certain misshapen can done.
For waiting tickets it should be send to travelers after charting done after confirmation of seats.
I requesting you to come to notice for such insurance company to give pa certificates before the journey starts so that travelers can add nomination and send it to their belongings.
I also notice you that yor feedback calls 139 came to customer when he completes his whole journey. Kindly avoid this delay to receive feedback from consumers. Although u can take when on the way journey.

Thanks.