Indian Railway Catering & Tourism Corporation [IRCTC] — tatkal ticket is booked in w/l even we selected option as \"book only if confirm berths are allotted\"

Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — tatkal ticket is booked in w/l even we selected option as "book only if confirm berths are allotted"

I IndianCitizen201 from Hyderabad, Telangana Jul 18, 2018

Hi, As per my experience while booking Tatkal tickets, if we select option as "Book only if confirm berths are allotted". Ticket wont book in Waiting List and will ask option as after payment deducted from account. if we click on if will book in W/L and click on it wont book it in W/L. Amount will be credited in beneficiary account within 3 - 5 days. But in New layout it's not happens even we selected option as "Book only if confirm berths are allotted" Why i need to loss the cancellation amount. Will go for consumer court. As per my knowledge, my ticket is booked Tatkal Quota - W/L - 6 & 7 and they are allowed upto W/L 90. Even i observed after chart prepared my tickets are in W/L - 4 & 5. Why they are giving to allow upto W/L 90. -Is it make sense Tatkal Ticket W/L 90 will confirm? How much we are loss for one train and if we calculate for whole trains how much Indian citizens are loss Why you are providing Tatkal tickets upto W/L 100 for so much trains and why you are not balancing how many tickets are will confirm. Was this information helpful? No (1) Yes (5)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

VineetGoel1975

from Mumbai, Maharashtra

Jul 19, 2018

Transaction ID: [protected]PNR: [protected]
Train No./Name: 12715 / SACHKHAND EXPTransaction Date: 5-Jul-2018
AURANGABAD ( AWB) SIRHIND JN ( SIR) Refund Status: REFUNDED
Cancellation/Refund ID: [protected]Bank Name: Visa/Master Card(Powered By CITI BANK)
Booking Amount: 845.0Refund Amount: 785.0
Refund Date: 9-Jul-2018

Rainakarim

from Allahabad, Uttar Pradesh

Jul 19, 2018

Please find attached etatkal waiting not cancelled automatically why and also not refund it

alleyalley17

Dec 19, 2022

"Book only if confirm berths are allotted" option was selected while booking tatkal tickets. But still ticket got booked with TQWL/2 & TQWL/3.
Firstly, Why did the ticket get booked when confirmed berths were not available? And then if this ticket doesn't get confirmed there is a cancellation charge of Rs. 60 (for 3AC tickets) per passenger.
Indian railways is looting CUSTOMER.
Even the IRCTC wallet is ###. To load amount into the wallet, there is some extra fee. And then after loading, when we use the IRCTC wallet for a booking there is another extra convenience fee.
We should actually drag the IRCTC to court and teach them a lesson.

MAYANK17satra

from Mumbai, Maharashtra

Jan 8, 2023

PNR:[protected], TRN:17411, DOJ:09-01-23, SL, CSMT-SLI, DP:20:20,
TQWL 6, TQWL 7,
Fare:790, C Fee:11.8+PG

Same thing has happened with me today on 8th jan 2023 .

Even after selecting the "book only if confirm berths are allotted" option still TQWL tickets were issued .