Indian Railway Catering & Tourism Corporation [IRCTC] — tatkal tickets

I didn't got the message of ticket confirmation on my mobile number in tatkal and got reservation, then i did a new reservation and now i got two reservations of different seats in same train of tatkal i want to cancel my ticket one of them and want to get refunded please help me...
The description of the ticket which i want to cancel is with the attachment.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
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    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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